Have a question? Give us a call: 86-755-84054000

About Service

How to apply for other spares Warranty ?

We would offer technical consultation service freely and supply spare part with fair charge.

Do you provide us with training about machine installation and troubleshooting skills ?

Yes, we suggest our distributor to visit our factory for machine operation training and technical communication.

If I buy your products,  what services you can provide ?

BTMARK is a brand specialized in researching,developing and manufacturing inkjet identification solutions. By adhering to the “efficient and intelligent” product development concept, BTMARK has been committed to providing global users with professional identification solutions. To provide you with appropriate training and technical support. 

How long is the warranty period of product?

Warranty time for our machine is 12 months, but filter and consumption are not included.

What is the solution to the after-sales problem of  products?

We have a professional after-sales team. For your feedback, we will deal with it in time. You can ask our company for promotional materials for related events (like product images, brochures and display video)

Post time: Apr-19-2019